Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Chipping Norton
GPhC Registration No: 9012511
Last Updated: July 2026

We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how Pharmacy Weight Loss Chipping Norton collects, uses, and protects your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Pharmacy Weight Loss Chipping Norton is a GPhC-registered online pharmacy weight loss clinic serving patients in Chipping Norton and the surrounding UK. We are the data controller responsible for your personal information.

2. Data We Collect

When you use our services, we may collect the following types of personal data:

Identity Data: Full name, date of birth, and gender.
Contact Data: Email address, phone number, and delivery address.
Health Data: Medical history, current medications, weight, BMI, and other health-related information necessary to safely provide our weight loss services.
Order Data: Details of prescriptions, treatments ordered, and delivery information.
Technical Data: IP address, browser type, and website usage data collected via cookies.
Payment Data: Payment card details processed securely through our payment provider. We do not store full card details.

3. How We Use Your Data

We use your personal data for the following purposes:

To assess your suitability for weight loss treatments and issue prescriptions safely.
To process and dispatch your orders. Once approved by our pharmacist, orders are typically dispatched within 1 working day.
To communicate with you regarding your orders, consultations, and ongoing care.
To fulfil our legal and regulatory obligations as a GPhC-registered pharmacy.
To maintain accurate medical and dispensing records as required by pharmacy law.
To improve our website and services using anonymised usage data.

The legal bases we rely on include your consent, the performance of a contract, compliance with a legal obligation, and where necessary, the processing of special category health data for the provision of healthcare services.

4. Cookies

Our website uses cookies to improve your browsing experience and to understand how visitors use our site. Cookies are small text files stored on your device.

We use the following types of cookies:

Essential Cookies: Required for the website to function correctly.
Analytical Cookies: Help us understand site traffic and user behaviour in an anonymised way.
Preference Cookies: Remember your settings and preferences.

You can control and manage cookies through your browser settings at any time. Disabling certain cookies may affect the functionality of our website.

5. Third-Party Sharing

We do not sell your personal data. We may share your data with trusted third parties only where necessary and appropriate:

Delivery Partners: To fulfil and dispatch your orders to your address.
Payment Processors: To securely handle your payment transactions.
Healthcare Professionals: Where clinically necessary or required for your ongoing care.
Regulatory Authorities: Including the GPhC, NHS, or other statutory bodies where we are legally required to share information.
IT and Platform Providers: Who support our website and systems under strict data processing agreements.

All third parties we work with are required to handle your data securely and in accordance with UK data protection law.

6. Data Retention

We retain your personal and medical data for as long as required by pharmacy regulations and healthcare law. In most cases, pharmacy records are retained for a minimum of eight years. Payment data is retained only for as long as necessary to process transactions and meet our legal obligations.

7. Your Rights

Under UK GDPR, you have the right to access, correct, or request the deletion of your personal data. You also have the right to object to or restrict certain types of processing, and the right to receive your data in a portable format where applicable. You may withdraw your consent at any time where processing is based on consent, without affecting the lawfulness of processing carried out prior to withdrawal.

Please note that some data cannot be deleted where we are legally required to retain it, such as prescription and medical records.

8. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your data rights, or have a concern about how your data is handled, please contact us. We aim to respond to all data-related enquiries within 48 hours.

Pharmacy Weight Loss Chipping Norton
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

This policy is reviewed regularly and may be updated from time to time. Any significant changes will be communicated to you directly where appropriate.